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Improperly locked out of O1S loot
#1
Hello,

I cannot imagine a problem more amenable to in-game investigative support. All that would be required to address the issue would be a GMs investigation of my clear times and the chat log around the time of the clear where I was notified that I was locked out of loot for the week, despite not having so much as even entered the duty since the reset.

Nevertheless, I am being required to waste tremendous amounts of time issuing a "bug report" over an irreproducible issue. It is beginning to feel like the support desk has an explicit policy of making it so difficult to have issues resolved that most players will simply give up and take their losses to avoid the prospect of having to deal with such a cumbersome and frustrating experience.


Thanks

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